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Draft consultation summaries on a national point of referral now available

From October 2023 to January 2024, the National Office conducted consultations with government and non-government stakeholders to inform the design and delivery of a national point of referral under the National Strategy to Prevent and Respond to Child Sexual Abuse 2021-2030. The national point of referral will help victims and survivors of child sexual abuse, practitioners and the general public to navigate the service system and access information and resources.

The National Office engaged First Nations Collective Consulting who partnered with Impact Co., to undertake dedicated trauma-informed, culturally safe, accessible and inclusive consultations with people with lived experience, First Nations people, people from culturally and linguistically diverse (CALD) backgrounds, and people with disability as part of this broader public consultation process. The National Office also captured feedback through an online survey on the Attorney-General's Department Citizen Space public consultation platform.

Thank you to the stakeholders who took part and provided their time and expertise.

Stakeholders are now invited to provide additional comments or feedback on the draft consultation summaries by 9 February 2024 by email to or through our contact us page.

Visit our Get involved page to view the draft summaries and learn more about the consultation process.


If you or a child are in immediate danger, call Triple Zero (000).

Information on reporting child safety concerns can be found on our Make a report page.

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