Resources for organisations

The National Principles for Child Safe Organisations provide a nationally consistent framework to help organisations create environments where children and young people feel safe, respected and supported. They provide a nationally consistent approach for organisations that engage with children and young people. This includes preventing harm, listening to children and responding appropriately when concerns arise. The principles apply to all organisations that engage with children and young people, regardless of size, location or sector.

The Complaint Handling Guide: Upholding the rights of children and young people supports organisations to ensure complaints are handled in a way that respects and upholds the rights of children and young people. The guide is accompanied by an information sheet and reference guide to help organisations of all sizes navigate the material.

This resource includes 10 steps designed to help adults understand their role in helping children and young people know their rights and how to support them to raise concerns. The resource can be read together with the Speak up resources designed for children and young people.

These resources support organisations in identifying, assessing and managing child safety risks in like with the National Principles for Child Safe Organisations. The resources include a management guide, identification checklist and quick reference guide to monitoring, reviewing and reporting.

These worksheets and posters were created for organisations that engage with First Nations children and young people to encourage reflection on safety, respect and rights. Children and young people might like to explore them by themselves and think about what makes them feel culturally safe, who they can talk to if they are worried, and whether they know how to make a complaint or raise a concern.