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Keeping Our Kids Safe

The National Office worked in partnership with SNAICC — National Voice for our Children (SNAICC) to create resources that support organisations working with Aboriginal and Torres Strait Islander children, young people and communities to implement the National Principles for Child Safe Organisations (National Principles). The Keeping Our Kids Safe resources apply a cultural lens to the National Principles to help organisations think about how to make themselves more child safe, in a culturally safe way.

The National Principles are 10 principles, agreed by all Australian governments, that give organisations across Australia a consistent approach to promoting a culture of child safety and wellbeing. The National Principles are flexible and relevant for organisations of all sizes and sectors that engage with children and young people.

When the National Principles were being developed, stakeholders said that more tailored information was needed for organisations working with Aboriginal and Torres Strait Islander children, young people and communities. The Keeping Our Kids Safe resources take the National Principles and deliver them in a way that is culturally relevant and promotes cultural safety.

Cultural safety is the positive recognition and celebration of cultures. It is more than just the absence of racism or discrimination and more than ‘cultural awareness’ and ‘cultural sensitivity’. It empowers people and enables them to contribute and feel safe to be themselves. In a child safe, culturally safe organisation, children, young people, family and community members feel that their culture and identity are respected.

SNAICC, with the help of Victorian Aboriginal Child Care Agency (VACCA), has created two resources:

  • an animated video, Keeping Our Kids Safe: Understanding Cultural Safety in Child Safe Organisations, that gives viewers an introduction to the National Principles through a cultural lens
  • a guide, Keeping Our Kids Safe: Cultural Safety and the National Principles for Child Safe Organisations, that gives practical advice on how to implement the National Principles in Aboriginal and Torres Strait Islander organisations and communities.

Over 100 individuals and organisations representing Aboriginal and Torres Strait Islander organisations, communities, and young people, as well as non-Indigenous organisations servicing Aboriginal and Torres Strait Islander communities from all over Australia, had a say in shaping these resources during the consultation process.

Cultural Safety and the National Principles for Child Safe Organisations (Guide)

This guidance resource, Keeping Our Kids Safe: Cultural Safety and the National Principles for Child Safe Organisations, supports organisations engaging with Aboriginal and Torres Strait Islander children, young people and communities to implement the National Principles in a culturally safe way by providing practical advice for all levels of an organisation. It highlights cultural considerations that will help organisations to make sure their spaces are culturally safe, and their programs and activities are free from racism and discrimination.

Read the guide

Understanding Cultural Safety in Child Safe Organisations (Video)

This nine minute video resource talks through each of the 10 National Principles and what they might look like through an Aboriginal and Torres Strait Islander cultural lens. The video can be used for training and informing staff and volunteers at all levels of an organisation.


In Aboriginal and Torres Strait Islander cultures our children and family are everything. So, when it comes to keeping our kids and teenagers safe, we all have a big part to play – as individuals and families but also, the community organisations we’re part of.

To help us all do this, in 2019 every State and Territory agreed to 10 National Principles for Child Safe Organisations, which the Australian Human Rights Commission helped to create. The Principles set out the most important things that everyone needs to do to keep kids and teenagers safe.

Since then, over 100 Indigenous groups from all over the country have shared their ideas about how the National Principles might help Aboriginal and Torres Strait Islander organisations, and organisations working with First Nations people  be more child safe. At the heart of this feedback was how important it is for culturally safe practices to be embedded in all organisations – from big too small.

Let’s take a closer look at the National Principles and what they mean for your organisation.

A child safe organisation: Puts kids and teenagers’ needs first. In the way it thinks and acts, and how it does things. Values kids and teenagers and wants to really engage with and listen to them. Does everything it can to prevent harm and minimise the impact if it does happen. And doesn’t delay when responding to a kid’s or teenager’s worries, concerns or complaints.

National Principle 1: Child safety and wellbeing is embedded in organisational leadership, governance and culture.

Principle 1 is about getting your organisational culture right – from leadership through to administration. From managers, staff and volunteers, to kids, teenagers, family and community – everyone needs to be on board and keep what kids and teenagers say they need at the centre of all decision-making. Cultural safety needs to be a fundamental part of your organisation’s culture - that is creating a safe, nurturing and positive environment where kids and teenagers feel comfortable with themselves and with expressing their culture and spiritual beliefs.

Your organisation could create a child safety code of conduct or rule book to help guide staff and volunteers on what is expected of them as individuals, and as an organisation to be child safe.

A code can also be used to guide behaviour and responsibilities and be included in things like job ads, employment contracts and performance reviews.

National Principle 2: Children and young people are informed about their rights, participate in decisions affecting them and are taken seriously.

Principle 2 is about making sure kids and teenagers know their rights and how to use them. Your organisations’ staff and volunteers need to make Aboriginal and Torres Strait Islander kids and teenagers feel respected, proud of their identity and culture, and empower them to exercise their rights. Doing this allows them to be part of the decisions that affect them. It helps to build trust and makes them feel comfortable and part of your organisation.

National Principle 3: Families and communities are informed and involved in promoting child safety and wellbeing. Principle 3 looks at how organisations involve families and communities in child safety and wellbeing. Family members and caregivers are an important part of making decisions, so they need to have a say in how things are set up and done at your organisation to keep kids and teenagers safe. Organisations need to have open communication with families and communities, and have information that is easy for everyone to access and understand.

National Principle 4: Equity is upheld and diverse needs respected in policy and practice. Principle 4 acknowledges the importance of diversity – that all kids and teenagers, regardless of what mob they’re from or what their individual differences are, have unique needs that need to be met. When your organisation, staff and volunteers recognise diversity and the need for equity – that is, giving kids and teenagers what they need in a way that is fair to them – kids are empowered, feel comfortable and included. It means they will have access to support and information, like complaints processes, in a way that is easy to understand and helps them feel safe.

National Principle 5: People working with children and young people are suitable and supported to reflect child safety and wellbeing values in practice. Principle 5 is about making sure that staff and volunteers working with kids and teenagers are fit to do so. In addition to having the right skills, experience and background checks to keep kids and teenagers safe and well, your staff and volunteers must also be culturally aware and culturally safe. You can screen for this during interviews and recruitment and support cultural safety in your organisation through ongoing training and professional development.

National Principle 6: Processes for complaints and concerns are child focused. Principle 6 is about making sure kids and teenagers are respected when they raise concerns or complaints. For Aboriginal and Torres Strait Islander kids, this means: They need to feel culturally safe and have a clear understanding about how to make a complaint and what will happen next. Their complaint needs to be taken seriously and responded to quickly, in a way that is culturally safe. Importantly, these things help kids and teenagers build trust in the process and your organisation and makes them more likely to speak up if something is wrong.

National Principle 7: Staff and volunteers are equipped with the knowledge, skills and awareness to keep children and young people safe through ongoing education and training. Principle 7 focuses on the importance of staff and volunteers being equipped on how to keep kids and teenagers safe.

Your organisation can achieve this through ongoing training and education of staff and volunteers in order to build on their knowledge about kids’ and teenagers’ development, their behaviour, signs they might be experiencing harm, their culture and what cultural safety means to them.

National Principle 8: Physical and online environments promote safety and wellbeing while minimising the opportunity for children and young people to be harmed. Principle 8 is about reducing risk of harm to kids and teenagers, both online and in physical environments. This means working out where the risks are in your organisation and how you will reduce them. In the physical environment, it helps for Aboriginal and Torres Strait Islander kids and teenagers to see themselves in the physical space, so they feel culturally safe. A few ways to do this might include using the Aboriginal and Torres Strait Islander flags and artwork and having an Acknowledgement of Country printed and shared. In the online environment, it is important that you demonstrate to kids and teenagers how to engage safely with online platforms. You can do this through training and education and by having safe online practices in your organisation.

National Principle 9: Implementation of the national child safe principles is regularly reviewed and improved. Principle 9 reminds us not to wait for a problem to happen to review your organisation’s child safety practices.  Once the National Principles are set up and in action, it’s important that you regularly check and review what is working well and what improvements may be required. Don’t forget to check how kids and teenagers are finding it too!

National Principle 10: Policies and procedures document how the organisation is safe for children and young people. Principle 10 tells us that we need to have our commitment to child safety documented in policies and procedures. A bit like a rule book, it helps make sure everyone – staff, volunteers, kids, teenagers, families and communities know what they need to do, how they need to do it and when - Keeping your whole organisation united, on the same path. This documentation needs to show how culturally safe practices are embedded within your organisation. Whether you are an Aboriginal and Torres Strait Islander organisation, or an organisation working with Aboriginal and Torres Strait Islander communities, it is your responsibility to make sure that every effort is made to help keep our kids and teenagers safe.

For more information about putting the National Principles into practice in a culturally safe way, download the resource booklet or visit the following websites.

Proudly supported by the Australian Government.

Worksheets and posters

Here are some new activities to help you understand children and young people's needs when building the National Principles into your practice. They are available as A4 worksheets and A3 posters.

You can do the activities on the A4 worksheets with children and young people you work with. Afterwards, you can print your group's answers on the A3 posters and display these around different spaces in your organisation.

We encourage you to repeat the activities regularly.

Stakeholder kit

The Keeping Our Kids Safe stakeholder kit brings together our Keeping our Kids Safe resources, a series of social media tiles, suggested social media posts and a FAQ section to share.

If you have any questions about these resources, would like to request printed copies of the guide, or would like to provide feedback, contact us.



If you or a child are in immediate danger, call Triple Zero (000).

Information on reporting child safety concerns can be found on our Make a report page.

Get support

The information on this website may bring up strong feelings and questions for many people. There are many services available to assist you. A detailed list of support services is available on our Get support page.